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Ethical Data Use in OOH: Balancing Personalization with Privacy Concerns

William Wilson

William Wilson

The out-of-home advertising industry faces an unprecedented regulatory moment. As 2026 unfolds, the privacy landscape has fundamentally shifted, with twenty states now enforcing comprehensive consumer data protection laws and enforcement actions reaching new levels of sophistication. For OOH advertisers seeking to deliver personalized campaigns while maintaining consumer trust, understanding and adapting to this new environment is no longer optional—it is essential to competitive survival.

The regulatory transformation reflects a genuine shift in how Americans view their digital lives. Three new comprehensive privacy laws took effect January 1 in Indiana, Kentucky, and Rhode Island, joining existing frameworks in states like California, Virginia, and Oregon. These laws share common threads: they expand consumer rights to access, delete, and correct personal data; they impose stricter limits on targeted advertising to minors; and they require businesses to conduct data protection impact assessments for high-risk processing activities. For OOH operators, this means that location-based advertising—the medium’s greatest strength—now carries significant compliance obligations.

California’s regulatory environment exemplifies the direction other states are following. Beginning January 1, 2026, California businesses must conduct mandatory risk assessments for processing activities that present significant risk to consumer privacy. Targeted advertising, the sale of personal information, and processing of sensitive personal information all trigger these assessments, which must be documented before activities commence. Perhaps most notably, California has expanded its definition of “sensitive personal information” to include all data from consumers under 16 years of age. For an industry historically reliant on demographic targeting, this change demands immediate operational adjustments.

Geolocation data presents a particularly fraught challenge. Oregon has prohibited the sale of precise geolocation data within a 1,750-foot radius, while multiple states now restrict geofencing around sensitive locations such as healthcare facilities. These restrictions reflect legitimate consumer concerns about surveillance capitalism—the practice of tracking individuals’ physical movements for commercial gain. OOH advertisers must recognize that precision targeting, however effective, can trigger regulatory backlash when it crosses into invasive territory.

The path forward requires embracing what privacy advocates call “zero-party data” strategies. Rather than relying solely on third-party data brokers or algorithmic inferences, brands should encourage customers to willingly share preferences through transparent, consent-based mechanisms. In the OOH context, this might mean clear signage at digital billboards explaining data collection practices, loyalty programs that transparently reward data sharing, or mobile applications that allow consumers to control what information they provide. This approach flips the traditional dynamic: instead of collecting data first and asking permission later, it builds consumer trust through upfront disclosure and genuine choice.

Regulatory enforcement is intensifying dramatically. The 2026 environment represents “the most aggressive enforcement climate in U.S. privacy history,” according to compliance experts. State attorneys general are targeting companies that fail to honor opt-out signals, mishandle sensitive data, and provide inadequate transparency about data sharing practices. For OOH companies, enforcement actions against data brokers—which can exceed $200 per incident for noncompliance—create liability exposure through supply chain relationships. Vetting data partners and ensuring they meet evolving compliance standards is now a business imperative.

California has also required businesses to implement confirmation mechanisms for consumer opt-outs, including clear disclosure when Global Privacy Control signals are honored. OOH platforms operating digital inventory should prepare to honor these universal opt-out signals and demonstrate compliance through technical mechanisms that can withstand regulatory scrutiny.

The good news is that ethical data practices and effective personalization are not mutually exclusive. Brands emphasizing community and trust—values central to the outdoor advertising tradition—can leverage transparency as a competitive advantage. By clearly communicating how location data is collected, used, and protected, OOH advertisers demonstrate respect for consumer autonomy while maintaining the precise targeting capabilities that make the medium valuable.

The regulatory moment of 2026 demands that OOH advertisers move beyond compliance theater. Building genuinely ethical data practices requires investing in data mapping, implementing automated governance systems, and redesigning audience targeting around consumer control rather than advertiser convenience. Companies that view privacy regulation as a burden will struggle. Those that recognize it as an opportunity to build deeper, more authentic consumer relationships will thrive.